Rooster Bet Privacy Policy
Who Controls Your Data
The controller of your personal data is Dama N.V., the operator of Rooster Bet, registered in Curacao at Kaya Grandi 14, Willemstad. Dama N.V. decides why and how your data is processed, and every request in this policy is directed to it at [email protected].
What Happens to Cookies When You Visit the Site
Rooster Bet uses cookies to make the site work and to remember your choices. Strictly necessary cookies keep you logged in, hold your session and support the cashier. Preference cookies remember your language and cookie notice choice, and performance cookies measure how pages load so we can fix slow ones. You can accept or decline non-essential cookies in the cookie notice and remove them at any time in your browser settings. Blocking necessary cookies will stop login and deposits from working.
Why We Process Data and on What Basis
We process data to run your account, which is a contract with you, to meet legal obligations for verification and anti-fraud checks, and to pursue legitimate interests such as securing the platform. Marketing emails are sent only where you have opted in, and you can withdraw that consent at any time by using the unsubscribe link or by writing to us.
How Long We Keep Your Data After You Close Your Account
Account and transaction records are kept for as long as your account is open and for a period afterwards that the law requires for financial and anti-money-laundering records. Once that period ends the records are deleted or anonymised. Closing your account stops all marketing immediately, and KYC documents are kept only as long as needed to meet those obligations. Cookies expire according to their type and can be cleared by you at any time.
Your Right to Complain
If you believe we have handled your data unlawfully, write to us first at [email protected] and we will investigate. You may also complain to a data protection supervisory authority, for example the authority in Curacao where Dama N.V. is established, or the Office of the Australian Information Commissioner in Australia.
The Information You Give Us and We Record
At registration we collect your email address, password (stored in protected form), phone number with the +61 country code, country and account currency. For payments we record the method used, such as Visa, Mastercard or a crypto wallet address, the amount and the date. For verification we collect a government-issued photo ID such as an Australian driver’s licence, passport or Medicare card, and proof of address such as a utility bill or bank statement. Technical data includes your IP address, device and browser type, and login and gameplay logs.
What You Can Ask Us to Do
You may ask for a copy of the data we hold about you, correct inaccurate details, delete data we no longer need, restrict or object to a type of processing, and receive your data in a portable format. We respond to each request after confirming your identity, and we may keep data we are legally required to retain. Send the request to [email protected].
Who Receives Your Data
We share only what is needed. Payment networks and wallets involved in a transaction, Visa, Mastercard and the Bitcoin, Ethereum, USDT, Dogecoin, Litecoin and Bitcoin Cash networks, receive payment details. Game providers such as NetEnt, Pragmatic Play, BGaming, Evolution Gaming, Pariplay, Yggdrasil Gaming and Microgaming receive the technical identifiers required to run rounds. Our compliance team reviews your KYC documents. We disclose data to authorities where the law requires it, and we do not sell personal data.
When Your Data Leaves Australia
Rooster Bet is run from Curacao, and data is processed on servers and by service providers outside Australia. By using the site you accept that your data is transferred there. We apply access controls and encryption in transit (SSL on every page) to protect transfers, and we share data only with the recipients listed in this policy.
Sending Us a Privacy Request
To make a request or ask a question about this policy, email [email protected] from the address registered on your account, stating what you would like us to do. If we cannot verify the sender, we may ask for a copy of your ID before acting.